Customer-care services for Ajuntament de Gavà
Published
- Services
- Barcelona, ES
- DCSERV66_25(202500024796K)
Amount
Tender for The service provision consists in telephone support for the electronic processing, resolution of incidents and queries to citizens (external users) in the use of the electronic administration services published by the municipality on its electronic website. The details of the subject matter of the contract are set out in the technical specifications document.
The tender identified with expedient DCSERV66_25(202500024796K) is related to the sector Services.
This tender is located in Barcelona, ES, Cataluña, ES.
The tender is classified under several CPV codes, including CPV, among others Customer-care services (No code: 79342320), Technical support services (No code: 71356300), among others.
All information updated in real time
Ajuntament de Gavà
Total tenders
683
Active tenders
7
Total awards
547
Related Organizations
323
Sources
Award criteria
Documents
ANNEX 1 PCAP - Declaració responsable.docx
ANNEX 2 PCAP - Oferta econòmica i altres aspectes avaluables automàticament .docx
ANNEX 3 PCAP - Comunicació subcontractació.docx
ANNEX 4 PCAP -UTE.docx
Anunci.pdf
Certificat_acord_aprovacio.pdf
Memoria_justificativa.pdf
Plec_de_clausules_administratives_particulars.pdf
Plec_de_prescripcions_tecniques.pdf
Location:
Barcelona, ESStatus
PublishedProcedure
OpenContract type
ServicesPublication date
February 13, 2026Budget excluding taxes
€130,000.00Estimated contract value
€208,000.00Deadline
March 2, 2026Contract duration
24 monthsExtension
-Guarantee
Definitiva: 5%
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