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Customer-care services for Junta de Contratación del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación

Prior Notice
  • Services
  • Madrid, ES
  • 2025SX400021
Amount
€3,908,762.96

Tender for Omnichannel contact center service, in pilot phase, to attend to consular nature inquiries of citizens

The tender identified with expedient 2025SX400021 is related to the sector Services.

This tender is located in Madrid, ES, Comunidad de Madrid, ES.

The tender is classified under several CPV codes, including CPV, among others Customer-care services (No code: 79342320), among others.

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Junta de Contratación del Ministerio de Asuntos Exteriores, Unión Europea y Cooperación
Total tenders

171

Active tenders

0

Total awards

158

Related Organizations

95

  • Location:
    Madrid, ES
  • Status
    Prior Notice
  • Procedure
    Open
  • Contract type
    Services
  • Publication date
    February 10, 2026
  • Budget excluding taxes
    €3,257,302.46
  • Estimated contract value
    €3,908,762.96
  • Deadline
    -
  • Contract duration
    -
  • Extension
    -
  • Guarantee
    -

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