Tender for CITRAM is the Centre for Innovation and Mobility Management of the Regional Public Transport Consortium of Madrid (CRTM), which monitors in real time the public transport system of the Community of Madrid. The centre has as its priority the management of the information in real time of the state of the infrastructures and services of the different modes of transport operating in the Regular Public Transport System of travellers from the Community of Madrid, relying on technological innovation to improve the management of mobility and decision-making. The purpose of this contract is the comprehensive management of CITRAM which includes: - The operational operation of the control room of CITRAM. - Technical support for the operation of the CITRAM control room, including the preventive maintenance of its facilities and the Support Centre. - Renovation of computer and communications equipment, as well as of the software necessary for the proper development of the service.

The tender identified with expedient A/SER-039907/2025 is related to the sector Services. This tender, published on December 1, 2025 and last updated on December 1, 2025, aims to CITRAM es el Centro de Innovación y Gestión de la movilidad del Consorcio Regional del Transporte Público de Madrid ( CRTM ), que supervisa en tiempo real el sistema de transporte público de la Comunidad de Madrid. Dicho centro tiene como misión prioritaria la gestión de la información en tiempo real del estado de las infraestructuras y servicios de los diferentes modos de transporte que operan en el Sistema de Transporte Público regular de viajeros del a Comunidad de Madrid, apoyándose en la innovación tecnológica para mejorar la gestión de la movilidad y la toma de decisiones. El presente contrato tiene por objeto la gestión integral del CITRAM que incluye: - La explotación operativa de la sala de control del CITRAM. - El apoyo técnico a la operativa de la sala de control del CITRAM incluso el mantenimiento preventivo de sus instalaciones y del Centro de Respaldo. - La renovación de equipos informáticos y de comunicaciones, así como del software necesario para el desarrollo correcto del servicio.. The estimated value of the contract is €4,010,838.90 , with a budget excluding taxes of €1,336,946.30 . The procedure modality is Open, and currently its status is Published.

This tender is located in Madrid, ES, Comunidad de Madrid, ES. The main source of this information is Plataforma de Contratación del Sector Público .

The tender is classified under several CPV codes, including CPV, among others Facilities management services involving computer operation (No code: 72514100), IT software development services (No code: 72212517), among others.